FAQ

Service Areas We Proudly Serve

Julian’s Heat & AC provides professional heating and air conditioning services throughout Placer County and the greater Sacramento region. From emergency AC repairs during triple-digit summer heat to high-efficiency system installations and routine maintenance, we help homeowners stay comfortable year-round.

We proudly serve:

Rocklin • Roseville • Lincoln • Folsom • Citrus Heights • Granite Bay • Loomis • Auburn • Newcastle • Penryn • Sacramento • Antelope • Orangevale • Arden-Arcade • North Highlands • Rancho Cordova

including neighborhoods such as Whitney Ranch, Blue Oaks, Sunset Boulevard corridor, Sun City Lincoln Hills, and Sun City Roseville.

If you live nearby and aren’t sure if you’re in our service area, give us a call — we’re happy to help.

HVAC Services We Provide

We offer complete heating and cooling solutions for residential homes:

  • AC repair & diagnostics

  • Furnace repair & heating service

  • New HVAC system installation & replacement

  • Trane and Goodman Installations & Warranties

  • 0% APR for 24 months Financing through Wisetack

  • Heat Pump Installations and Repairs

  • Split Unit Installations and Repairs

  • Thermostat Installations and Repairs

  • Seasonal tune-ups & maintenance

  • $125 Annual Maintenance Memberships (Julian Club)

  • Energy-efficient upgrades & smart thermostats

  • Emergency HVAC service

  • 100% Money Back Guarantees

  • SMUD Rebates

Our goal is simple: reliable comfort, honest recommendations, and long-term system performance.

Understanding the $5000 Rule for HVAC

The $5000 rule helps homeowners decide whether to repair or replace an HVAC system. Multiply the age of your system by the repair cost. If the total exceeds $5000, replacement is often the smarter long term investment.

For example, if your system is 12 years old and the repair costs $500, the total equals $6000. Because that exceeds $5000, replacing the system may provide better value, efficiency, and reliability.

Yes. Sacramento’s extreme summer heat puts heavy demand on cooling systems. Older units often struggle to keep up, making replacement a more reliable and energy efficient choice once repair costs rise.

If your system is under 8 years old, well maintained, and the repair is minor, repairing is usually the best option. Newer systems still have significant lifespan remaining.

Replacing an aging system improves energy efficiency, lowers utility bills, reduces repair costs, provides quieter operation, and ensures reliable cooling during extreme Sacramento summers.

HVAC Services FAQs

Do you offer AC repair and diagnostics?

Yes. We provide AC repair and diagnostic service to identify why your system is not cooling properly, including airflow issues, electrical problems, refrigerant-related concerns, and component failures.

Do you repair furnaces and provide heating service?

Yes. We repair furnaces and provide full heating service to restore safe, reliable heat, including troubleshooting ignition issues, airflow problems, and performance concerns.

Do you install and replace HVAC systems?

Yes. We install and replace residential HVAC systems and help you choose the right equipment for your home size, comfort needs, and energy goals.

Do you install Trane and Goodman systems and provide warranties?

Yes. We install Trane and Goodman systems and can walk you through available manufacturer warranty options and what is covered.

Do you offer 0% APR financing for 24 months through Wisetack?

Yes. We offer financing through Wisetack, including 0% APR for 24 months with approved credit. Terms and availability may vary.

Do you install and repair heat pumps?

Yes. We provide heat pump installations and repairs, including troubleshooting heating and cooling performance and recommending efficient upgrade options.

Do you service split systems?

Yes. We install and repair split HVAC systems and can diagnose airflow, thermostat, refrigerant, and electrical issues that impact comfort.

Do you install and repair thermostats?

Yes. We install and repair thermostats, including smart thermostat upgrades, to improve comfort control and energy efficiency.

Do you offer seasonal tune-ups and maintenance?

Yes. Seasonal tune-ups help prevent breakdowns, improve efficiency, and extend equipment life by checking performance, safety, and airflow before peak summer and winter demand.

What is the Julian Club annual maintenance membership?

The Julian Club is our annual maintenance membership for $125. It is designed to keep your system running efficiently with scheduled maintenance and ongoing support.

Can you help with energy-efficient upgrades and smart thermostats?

Yes. We offer energy-efficient upgrades and smart thermostat options to help lower energy use, improve comfort, and provide better control over your HVAC system.

Do you offer emergency HVAC service?

Yes. We provide emergency HVAC service to help restore heating or cooling when urgent issues occur, especially during extreme weather.

Do you offer a 100% money back guarantee?

Yes. We stand behind our work with a 100% money back guarantee. Ask our team for the specific terms and coverage details for your service.

Can you help me understand SMUD rebates for HVAC upgrades?

Yes. We can help you understand available SMUD rebates for qualifying energy-efficient HVAC upgrades and what documentation may be needed. Rebate programs and eligibility requirements can change, so we recommend confirming current details during your estimate.

Cities We Serve

What cities does Julian's Heat and AC serve?

We provide heating and air conditioning services throughout Placer County and the greater Sacramento region, including Rocklin, Roseville, Lincoln, Folsom, Citrus Heights, Granite Bay, Loomis, Auburn, Newcastle, Penryn, Sacramento, Antelope, Orangevale, Arden-Arcade, North Highlands, and Rancho Cordova.

Do you service neighborhoods like Whitney Ranch and Sun City Lincoln Hills?

Yes. We regularly service Whitney Ranch, Blue Oaks, the Sunset Boulevard corridor, Sun City Lincoln Hills, Sun City Roseville, and surrounding neighborhoods.

Do you serve areas outside these cities?

If you live near these communities, there is a strong chance we can help. Contact us to confirm service availability in your specific location.

How quickly can you provide HVAC service in my area?

Most service appointments can be scheduled within a few days. Emergency cooling or heating repairs may be available sooner depending on demand and weather conditions.

Do you offer emergency AC repair during extreme heat?

Yes. During Sacramento’s hottest days, we prioritize urgent cooling repairs to restore comfort and safety as quickly as possible.